Below is the guidance using a travel E-SIM for the two most popular models: iPhone (iOS operating system) and Samsung (Android operating system).

Use Vietnam eSIM on iPhones

Step 1: Install the eSIM on your iPhone

• Go to Settings > Cellular Data

• Tap Add Cellular Plan

• Scan the QR code

• Add the data plan to your phone

• Label your eSIM, and turn your eSIM off.

Step 2: Active your eSIM

• Go to your Vietnam eSIM, and enable Turn On This Line.

• Turn on Data Roaming of your eSIM.

• Activate the eSIM plan as guided

• Go to Settings >> Cellular Data >> Select your Vietnam eSIM. Remember to turn the Allow Cellular Data Switching to avoid roaming charge from your primary number.

• Turn the Airplane Mode ON and then OFF, and enable the Mobile data to enjoy the internet in Vietnam.

Use Vietnam eSIM on Android devices
Step 1: Install eSIM on your device

• Go to Settings >> Network & internet

• Tap + next to Mobile Network

• Tap Don’t have a SIM Card? in case your phone has no other SIM card or Download a SIM instead? In case one SIM card is available on your phone.

• Scan the QR code

• Tap Continue to add this data plan to your phone.

• Turn off your eSIM

​Step 2: Activate your eSIM

• Go to Settings >> Network & internet >> your eSIM and turn it on

• Activate the eSIM plan as guided

• Turn on Data roaming of your eSIM

• Turn the Airplane Mode ON and then OFF, and enable the Mobile data to enjoy the internet in Vietnam

Please be informed that the steps above may slightly differ depending on the smartphone model & carrier. If you encounter any issues or have questions on how to install and activate the eSIM, please contact our customer support.